Privacy Policy for Spacca

Effective Date: 27/8/2025 Applies to: Mobile App • Kiosks • Cashier Systems

Spacca (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application, kiosks, cashier systems, and related services. By using Spacca, you agree to the practices described below.

  1. Information We Collect

    We may collect the following information when you interact with Spacca:

    • Personal Information: Name, phone number, email address, and profile picture.
    • Order Information: Customization details, order history, and saved recipes.
    • Nutrition & Preferences: Ingredient choices, nutritional breakdowns, and health-related preferences (optional).
    • Social Features: Friends, messages, drink sharing, and connected social accounts (optional).
    • Payment Information: Wallet balance, loyalty points, payment methods (Visa, cash).
    • Device & Usage Data: App activity, device details, and location (if enabled).

  2. How We Use Your Information

    Your information is used to:

    • Process and complete your orders.
    • Display nutrition facts and provide AI-powered recommendations.
    • Manage your loyalty points, digital stickers, and profile settings.
    • Enable social features such as sharing recipes, joining groups, or following other users.
    • Improve our services through analytics and usage insights.
    • Send you updates, offers, rewards, or health-related tips.

  3. Sharing and Disclosure

    • We do not sell your personal information.
    • Data may be shared with trusted service providers (e.g., payment processors, delivery or hosting services) to operate the app.
    • Any social sharing is optional. Users can choose whether to keep recipes or profiles private.

  4. Data Security

    We use encryption and industry-standard safeguards to protect your data. Access to sensitive information is restricted to authorized staff only.

  5. Your Rights

    As a Spacca user, you may:

    • Access and update your personal data.
    • Delete your account, which removes saved drinks, history, and profile information.
    • Control the visibility of your recipes and social profile.
    • Opt out of promotional communications.

  6. Children’s Privacy

    Spacca is not intended for children under the age of 13. We do not knowingly collect information from minors.

  7. Changes to This Policy

    We may update this Privacy Policy periodically. Any updates will be posted within the app and on our website with the “27/8/2025” updated accordingly.

Contact Us

Email: app@spacca.com

Location: 38 Gamal Salem, Dokki, Giza, Egypt

Phone: +237606582